FAQ

Respond to frequently asked questions.

How do I get the key for the property?

To clarify the handover of the keys, please call the respective caretaker service at least 48 hours before your arrival. Please refer to your contract documents for the contact details. Don't you have them at hand?

+49 (0)151 1422 7965
Mr. Hehl

Is there a washing machine?

A washing machine is available in the central utility room and can be used for a fee. (Also other aids such as vacuum cleaners)

EUR 5 per wash

Device defective. What now?

It can happen that a device does not work as expected or breaks during use. In such cases, please call:

+49 (0)151 1422 7965
Mr. Hehl

I need a bike.

There are several bike rental stations in Born, one in the immediate vicinity. There are also stations with pick-up and delivery services from other locations.

Do I have to bring bed linen?

No, not necessarily. Because if you like, there is matching bed linen for a fee, which can be taken into account when booking.

There are 120 x 190 cm polyester quilts and 80 x 80 cm pillows available.

EUR 20 per set

Is the use of the sauna free of charge?

There is a chargeable sauna house in the immediate vicinity of your accommodation. To use it, please make an appointment in advance.

EUR 9, - p.p.

I am looking for a vet!

In Born there is an established veterinary practice that will take care of your friend (from mouse to horse).

K.J. Dudynska-Lechowicz
www.darsser-tierarztpraxis.de